Customer Stories

Innovative Processes

‘FACTS has made processing our tuition fees easier. Automating this process cut down on errors, making our operations more accurate and reliable, as well as improving our cash flow. We have noticed a considerable drop in errant fees making debt collection a far less onerous task.'

– Jim Lambie, Business Manager, Newstead Christian School, Newstead Tasmania

Plenty Valley Christian College implemented FACTS Tuition Management in 2019 and has benefited significantly from the process automation it delivers. The broader FACTS systems are clearly delivering on an exciting roadmap of change, and we have been delighted to be part of the journey.

– Peter Bain, Plenty Valley Christian College, Victoria, Australia

FACTS has been a game changer. It’s supported us to automate so many manual processes – from collecting payments to receipting. In addition to providing a much better experience for all users, FACTS has had a dramatic impact on our uncollected fees. At the end of our first year using FACTS, outstanding payments were at 2%, down from 4% the previous year. At the mid-point of 2023, we’re tracking at well under 1% of fees outstanding.”

– Leanne Cousins, Head of Finance, St Rita's College, Queensland AU

Each school experienced exceptionally high family uptake of the FACTS platform – more than 90% of families signed up to an automated plan. The results were so impressive that the ADF formally partnered with FACTS in 2021 to offer our schools a trusted, proven tuition management solution.

– Megan Liddell, Manager – Operations, Innovation & Technology, Archdiocesan Development Fund, Queensland AU

PCSchool’s hosted solution meant we could mark rolls and record and manage student behaviour online, and this information was accessible to all staff regardless of where they were. Teachers weren’t limited to being at school to work on student reports, giving them more flexibility to complete them in a way that fits in with their lives.

– Lucy Gotts, Snowy Mountains Christian School

Real-time accounts, real-time payments, real-time reports and true customer support.

– Darren McDonald, King's Baptist Grammar School, Wynn Vale, South Australia