Customer Stories

Service to Parents

It was good to be able to offer an alternative. Some families were more inclined to trust a certified third-party with their credit card details than the school.

– Roger Craig, Samford Valley Steiner School, Wights Mountain, Queensland

King's Baptist Grammar School is the first school to use FACTS in Australia, and we are very glad we are. FACTS has allowed us to give transparency to our parents as well as much greater flexibility in terms of payment options. Parents now have the opportunity to match their payment cycle to their income. In addition, the school resources can be better used in dealing with the tough payer situations only. The support from FACTS during implementation was first-class. The reality is, I'm not sure how we would have managed our school fee collections into the future without FACTS. I have no hesitation in recommending them.

– Darren McDonald, King's Baptist Grammar School, Wynn Vale, South Australia