Effective School Management
We started in 2017 with FACTS being an opt-in solution. Our goal is to make this the standard for all tuition in 2018.
As a small school, having FACTS manage family accounts AND payment plans in an automated and compliant fashion has simplified my role as the business manager.
Removing the need to manually capture and store DDRSA paper forms has improved both compliance and workload capacity at the school!
Real-time accounts, real-time payments, real-time reports and true customer support.
Service to Parents
It was good to be able to offer an alternative. Some families were more inclined to trust a certified third-party with their credit card details than the school.
King's Baptist Grammar School is the first school to use FACTS in Australia, and we are very glad we are. FACTS has allowed us to give transparency to our parents as well as much greater flexibility in terms of payment options. Parents now have the opportunity to match their payment cycle to their income. In addition, the school resources can be better used in dealing with the tough payer situations only. The support from FACTS during implementation was first-class. The reality is, I'm not sure how we would have managed our school fee collections into the future without FACTS. I have no hesitation in recommending them.
The Personal Touch
I have spoken with our principal, and he is very humbled by your support of our school through the FACTS Scholarship Program.
Through the generosity of FACTS, we were able to assist a family with their school fees who had just lost a parent in a freak accident. It was a real highlight to contact the family and give them the good news in an extremely tough time.