Customer Stories

Effective School Management

We started in 2017 with FACTS being an opt-in solution. Our goal is to make this the standard for all tuition in 2018.

– Roger Craig, Samford Valley Steiner School, Wights Mountain, Queensland

As a small school, having FACTS manage family accounts AND payment plans in an automated and compliant fashion has simplified my role as the business manager.

– Karen Howell, St Peters Lutheran School, Blackwood, South Australia

Innovative Processes

Removing the need to manually capture and store DDRSA paper forms has improved both compliance and workload capacity at the school!

– Karen Howell, St Peters Lutheran School, Blackwood, South Australia

Real-time accounts, real-time payments, real-time reports and true customer support.

– Darren McDonald, King's Baptist Grammar School, Wynn Vale, South Australia

Service to Parents

It was good to be able to offer an alternative. Some families were more inclined to trust a certified third-party with their credit card details than the school.

– Roger Craig, Samford Valley Steiner School, Wights Mountain, Queensland

King's Baptist Grammar School is the first school to use FACTS in Australia, and we are very glad we are. FACTS has allowed us to give transparency to our parents as well as much greater flexibility in terms of payment options. Parents now have the opportunity to match their payment cycle to their income. In addition, the school resources can be better used in dealing with the tough payer situations only. The support from FACTS during implementation was first-class. The reality is, I'm not sure how we would have managed our school fee collections into the future without FACTS. I have no hesitation in recommending them.

– Darren McDonald, King's Baptist Grammar School, Wynn Vale, South Australia

The Personal Touch

I have spoken with our principal, and he is very humbled by your support of our school through the FACTS Scholarship Program.

– Ben Raw, Emmaus Christian College, South Plympton, South Australia

Through the generosity of FACTS, we were able to assist a family with their school fees who had just lost a parent in a freak accident. It was a real highlight to contact the family and give them the good news in an extremely tough time.

– Darren McDonald, King's Baptist Grammar School, Wynn Vale, South Australia
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